Frequently Asked Questions (FAQ)

At Renovo, we get asked a lot of questions, and we love to answer them! Below you'll find answers to some of the most common questions we are asked, but if there's anything we haven't covered, please contact us directly and we'll be happy to assist you


What is double glazing and what does it do?

Double glazing is insulating glass that consists of two panes separated by a vacuum or gas filled space to reduce heat transfer. In other words, when installed in a good quality window frame, it offers optimum insulation from cold weather and good ventilation in summer months


Why should i renew my windows?

Many people like to renew their windows for aesthetic reasons, as they do rejuvenate the look of any building. For others, energy efficiency is key, so install new windows to help cut down on heating bills (our windows can save our customers 30% on heating bills annually). Upgrading your windows is also a good idea from a security point of view, that's why ours are designed to withstand impact from any would be intruders!


Will i get a warranty with my new products?

Yes! No matter if you're purchasing windows, doors or a conservatory/sunroom from us, you will receive a full product guarantee which completely covers you for a minimum period of 10 years.


Can I get a free quote?

Indeed, you can. One of our representatives can provide you with a completely free, no obligation quote, usually in less than 30 minutes!


Do you install your own products?

At Renovo, we install our products so everything is taken care of by us, so you don't have to worry about a third party company installing your new item(s)


Do you offer finance?

Yes. We have the facility to offer affordable finance to our customers


Do you have a showroom?

Yes, and you're most welcome to pop into our showroom at any time. It is located at 29/2 Hardengreen Industrial estate, Dalkeith, EH22 3NX


Does Renovo supply directly to trade?

Yes we do. We have a trade counter within our showroom at the above address, and are able to offer a 'one stop shop' facility to trade and supply only customers


Which areas do you supply to?

Renovo is able to serve all areas within Edinburgh, the Lothians, the Borders and Fife


What are your business hours?

Our offices are open from 8am - 5pm Monday to Thursday, and 8am to 3.30pm on Fridays